Privacy policy

Who processes the data

Boro Radojčić, Zrenjanin, Serbia, working under the business name SkyDev. SkyDev is not a separately registered legal entity. Contact for any question about your data: info@skydev.tech.

What we collect

When you send the contact form: your name, email address, project type and the message you type.

Visit source, if present in the page address: campaign UTM tags (e.g. utm_source, utm_campaign, utm_term), an ad click ID (gclid, gbraid or wbraid), the page the form was sent from and the domain of the site you came from. These values are read only from the page address when you send the form; nothing is stored in your browser.

To prevent abuse of the form, the server keeps a hash of your IP address in a temporary file to allow at most one message per 30 seconds. It is not used for anything else.

Why we use it

To reply to your inquiry and prepare the quote you asked for.

To know which channel (e.g. a Google ad, Instagram or a direct visit) brought the inquiry, so we can measure whether advertising pays off.

We do not send you marketing messages based on the form.

Who else can see the data

We do not sell your data or give it to others for their own purposes. To run the site and answer inquiries we use outside service providers, who process the data on our behalf:

Hosting provider: the site and the form run on its server, and the form message reaches the info@skydev.tech mailbox through its mail server, where it is stored. Like any web server, it may keep technical logs (IP address, time, requested page) to run and secure the site.

Internal inquiry log: the message is recorded in our internal inquiry tracking system, which runs on our own computer. For every new inquiry that system sends us a short notice to our Gmail account (Google): name, email, project type, the channel the inquiry came from and up to 300 characters of the message.

Writing replies: when you reply to us by email, we may use an AI assistant (Claude, by Anthropic) to draft our answer; it then reads your message and our earlier correspondence. We review and send every reply ourselves.

Google Ads: the Google tag on the site (see "Cookies, analytics and ad measurement"), and if you came through our ad, we may also report that click ID and the time your inquiry arrived to Google. We do not send your name, email or message to Google.

Some of these providers have servers outside Serbia.

Cookies, analytics and ad measurement

The site sets analytics and ad cookies only if you click "Accept" in the banner at the bottom of the page. If you choose "Necessary only", those cookies are not set. We remember your choice in your browser (localStorage, item "skydev-consent") so the banner does not ask on every page. You can change it at any time through the "Cookie settings" link at the bottom of the page.

The site has a Google tag (Google Ads and Google Analytics) set up with Google Consent Mode: until you accept cookies, it works without cookies. If you accept, Google Ads may set a cookie for ad measurement (e.g. _gcl_au). We do not enable personalized ads. On a visit Google receives technical data about it (page, time, device and browser type, IP address and the ad click ID if it is in the page address), and when you send the form, a signal that an inquiry was sent. We use this only to measure how many inquiries ads bring. Google also processes this data under its own rules (policies.google.com/privacy).

Google Analytics 4: if you accept cookies, Google Analytics sets its cookies (_ga and _ga_*) and records how the site is used: which pages were opened, where you came from (e.g. an ad, Instagram, search), device and browser type and approximate location (country or city). We only look at this data in aggregate reports, to see which pages and channels bring inquiries. Until you accept cookies, Google only receives the cookieless technical signals described above.

We do not use other tracking pixels (e.g. Meta/Facebook).

How long we keep it

If an inquiry does not turn into work together, we delete its data (in the mailbox, in the internal log and in the notices) no later than 12 months after the last contact.

If you become a client, we keep the data for the duration of our work together and as long as the law requires.

Your rights

You can ask for access to your data, correction, deletion or restriction of processing, and you can object to processing. Write to info@skydev.tech; we reply within 30 days at the latest.

If you believe your rights have been violated, you can file a complaint with Serbia's Commissioner for Information of Public Importance and Personal Data Protection (www.poverenik.rs).